Find answers to the most common questions about NMD, including duplicate detection,
privacy, file safety, storage recovery, and supported devices.
What is NMD?+
NMD (No More Duplicates) is a Windows application that helps you find duplicate files and reclaim storage space safely. Instead of deleting files automatically, NMD allows you to review results before taking action.
Is NMD safe to use?+
Yes. NMD never automatically deletes your files. You remain in full control of what gets removed, helping prevent accidental data loss.
Will NMD delete my original files?+
No. NMD never deletes your original files automatically. Instead, duplicate files are moved to a separate Duplicate folder and similar files are moved to a Review folder, giving you complete control to review, keep, or delete them.
How does NMD find duplicate files?+
NMD uses hash-based comparison technology to compare the actual contents of files. Files with matching digital fingerprints are identified as duplicates, even if they have different filenames.
Does NMD upload my files to the cloud?+
No. NMD performs all scanning and analysis locally on your computer. Your files remain on your device and are never uploaded to external servers.
Can NMD find duplicate photos?+
Yes. NMD can identify duplicate photos stored on your computer, helping you remove unnecessary copies and free up storage space.
What types of files can NMD scan?+
NMD can scan photos, videos, documents, audio files, and many other common file formats supported by Windows.
Can NMD scan external hard drives and USB drives?+
Yes. NMD can scan external hard drives, SSDs, USB drives, memory cards, and other storage devices connected to your computer.
Does NMD work on Windows 10 and Windows 11?+
Yes. NMD is compatible with both Windows 10 and Windows 11 systems.
What is included in NMD Pro?+
The free version allows up to 25 move operations. NMD Pro removes this limitation and provides unrestricted access to all cleanup operations.
How long is the NMD Pro license valid for?+
NMD Pro is a one-time purchase with no recurring subscription fees. Once activated, your license remains valid for life on the licensed computer.
Do I need an internet connection to use NMD?+
An internet connection is only required for activating NMD Pro. After activation, NMD can be used normally for scanning and file analysis.
Can I transfer my license to another computer?+
If you need to move your license to a different computer, please contact support and we will assist you with the transfer process.
Why am I seeing a Windows SmartScreen warning?+
NMD is developed by an independent software developer. New applications may trigger Microsoft SmartScreen warnings until they build sufficient reputation and download history.
I purchased NMD Pro but did not receive my license key. What should I do?+
First, check your Spam, Junk, or Promotions folder. If you still cannot find the email, contact support and include the email address used during purchase.
How can I contact support?+
You can contact support anytime by emailing support@nomoreduplicates.com. We will do our best to respond as quickly as possible.